Please, take a quick look at our frequently asked questions.
If we have not answered your questions here, you can submit your question in the contact form below.
Yes! We’d love to have you upgrade your subscription to an annual membership.
TO do so simply click here and you will able to choose to change your subscription. Once you enter your payment details and click to sign up, your subscription will be switched to annual and your current monthly subscription automatically cancelled.
Please note your account will be pro-rated to take account of any time you have remaining on your current subscription period, so you may see an altered price on the checkout page.
You can cancel your account at any time by going to your ACCOUNT PAGE and selecting the Subscriptions tab. Here you will see an option to ‘Cancel’ next to your current subscription.
Click the Cancel link, and then confirm your cancellation and you’re all done. You’ll receive an email confirmation that cancellation was successful.
Once you cancel your account you will retain access to Soulrise until your current subscription period ends. You can of course rejoin anytime in the future!
Please cancel your account BEFORE your next payment is due and avoid leaving it to the last minute.
These things happen!
If you pay by credit card and you know that your card details have changed then you can go to your ACCOUNT PAGE select the Subscriptions tab and you should see a link to ‘Update Billing Details’. Once you change your card details your payment will be processed immediately.
If your subscription is cancelled due to failed payments, you will need to sign up with a new subscription if you would like to regain access to Soulrise.
Please contact us using the form below if you have any further questions about failed payments.
We don’t currently provide any one-to-one coaching or consultations, however you are welcome to ask any questions for us to answer there or on one of our Q&A calls.